Friday, December 30, 2016

Email Marketing Best Practices in 2017: 5 Tips to Improve Your Emails

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2017 is the year of the email. Or, at least it should be: One research firm is predicting that 225.3 billion emails will be sent this year (!) – which is a five percent increase from previous years. And there’s a reason for this increase in sending: We love emails. In fact, 72 percent of consumers say emails are their number one choice in brand communication.  And businesses who use email marketing see huge financial returns. While this could be great for the growth of your business, it could also become your biggest challenge this year. With the increase in emails reaching the inbox,  your email marketing strategy in 2017 will need to rise above the competition to grab your subscribers’ attention. To ensure your emails don’t blend in, here are five email marketing best practices you can use to make your emails glitter in 2017.

1. Use Interactive emails to engage subscribers

When most people compare the appearance of a website to an email, they’d probably say the website is more visually interesting. With moving elements and clickable content, websites tend to be more visually interesting. However, this is starting to change as major ISPs like Gmail have started supporting interactive emails. Interactive emails contain an element(s) that subscribers can engage and interact with. Typically, this means an element changes as a result of clicking or typing something. There are a couple reasons why interactive emails will play a bigger role in 2017. One, more email companies are beginning to support the coding standards that allow for interactive elements in email (Gmail was a groundbreaking addition this year). And two, interactive emails, when used well, can increase email engagement and click-through rates. In the email below, we built an interactive carousel that allowed subscribers to click through the three images in the email: carousel This carousel allowed us to place three images in one space, rather than stacking those images from top to bottom or relying on a GIF. While a GIF would have acted similarly on a visual level by showing all three images in the same space, the carousel encouraged clicking and user engagement that a GIF would not. However, while I love interactive emails, I would caution against building them just to create something cool. Building an interactive element takes time and some knowledge of coding, and they are not supported by all email clients. So if you plan to use an interactive element, you should be confident that it will have a positive impact on your engagement and click-through rates before you spend time building it. Take action: If you know how to code with CSS and HTML, use these instructions and create a similar carousel for one of your own emails.

2. Create emails that are easy to scan and read

As businesses send more and more emails to subscribers in 2017, you’ll end up facing more competition. And that only means one thing: it’ll be even more difficult to get your emails opened and clicked. To cut through the clutter and immediately catch and maintain your reader’s attention, your emails will need to be easy to read and scannable. A scannable email allows your busy subscribers to get the important information they need much faster. So instead of opening an email, seeing an overwhelming block of text and sending your email to the trash folder, they’ll read and click. There are a few tactics you can use to make your emails more scannable, like using descriptive and/or interesting headlines to quickly summarize your point. Or, catch your subscriber’s attention by writing short paragraphs and sentences. To further increase readability, I also encourage you to use images and whitespace appropriately to separate chunks of text. For the email below, Hotel Tonight uses three different sized headlines that vary from descriptive to interesting: screen-shot-2016-12-30-at-11-41-48-am While the main header “Pics, Please” is intriguing and fun, the subheadlines below are descriptive. This combination grabs the attention of the reader and then quickly gives them context. Additionally, by writing short sentences and separating paragraphs with images, they’re able to create an easy-to-read email. Take action: In your next email, use descriptive or interesting headlines to break up sections of content, write short paragraphs and sentences. Make sure to include whitespace to break up large sections of text.

3. Personalize your emails with dynamic content

Personalized emails get 29 percent more unique open rates and 41 percent higher click-through rates. While segmentation is one of the best ways to customize your emails to your subscriber, 2017 will prove that there are other methods you can try. One method I and other email fanatics are most excited about is dynamic email content. With a dynamic email, content is personalized to each subscriber based off data you have about that subscriber. For example, in the email below, Grammarly created a dynamic email that shows a subscriber how they used the service in 2017: screen-shot-2016-12-30-at-10-07-32-am The numbers in the email are unique to each subscriber who received it. By using dynamic content like this, the subscriber can get a personalized snapshot of their account information. Take action: You can easily create basic dynamic content in AWeber with custom fields. To do so, build a sign up form that asks your subscribers for personal information beyond their first and last name. Then, use custom fields in your email to pull in personalized information for each subscriber.

4. Place your call to action at the top of your email

Earlier I explained how scannable and easy-to-read emails will increase email engagement in 2017. But the placement of your call-to-action button may be just as impactful. Throughout 2016, the team here at AWeber HQ conducted a few email tests to figure out what makes up the perfect email. One test we ran was on call-to-action (CTA) button placement. We created two identical emails with one slight difference: In one email the CTA button was positioned at the top and in the other, the button was at the bottom. Version 1: screen-shot-2016-02-15-at-10-07-35-am Version 2: screen-shot-2016-02-15-at-10-07-25-am In the email where we placed the button at the top, we saw more than a 50 percent increase in clicks. We continued to test this top of the email button placement in other emails, and it consistently received more clicks. Take action: You can easily apply this insight to your own emails in 2017 to boost your click-through rates. All you have to do is move your CTA to the top of your email. You’ll just want to verify that your own email audience responds the same way ours did.

5. Automate your welcome email

Companies using automation see 53 percent higher conversion rates than those not using automation. Although automated emails aren’t a new tactic, we’ve found that many businesses aren’t using them (despite how effective they are). In fact, in a recent survey we conducted of over 1,500 small businesses, we found that 65 percent of people do not use email automation at all. So if you haven’t started using email automation, 2017 is a great time to begin. And welcome emails are a great place to start. When your subscriber signs up for your email list, they’re excited about the content they’ll receive from you. Your welcome email capitalizes on this excitement by giving them content right away. A great welcome email can can prompt subscribers to engage more and unsubscribe less. And it may be one of the best performing emails in your automation arsenal. For example, I created an automated welcome email for AWeber’s 2017 Email Marketing Master Class that subscribers receive immediately after enrolling: screen-shot-2016-12-30-at-12-56-36-pmscreen-shot-2016-12-30-at-12-57-10-pm Because people received the email right away when they were excited about the class, we received an amazing 90 percent open rate and 45 percent click-through rate. (And did I mention you can still enroll in our 2017 Email Marketing Master Class? :)) Take action: If you have an email list that doesn’t have an automated welcome email for subscribers, create one today. You may be amazed at the open and click-through rates you see!

It’s your year to kill it with email

2017 is going to bring great opportunities to engage your subscribers with interesting, beautiful and well-written emails, and these tips will help you get there. Go forth and email on, my friend. At the end of 2017, your business will thank you. If you’d like even more tips for leveling up your email marketing strategy in 2017, enroll for AWeber’s free 2017 Email Marketing Master Class, where you’ll get six weeks of strategy and tactics from six email marketing experts. Registration closes on January 16, so be sure to save your spot now!

The post Email Marketing Best Practices in 2017: 5 Tips to Improve Your Emails appeared first on Email Marketing Tips.



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Chart Toppers 2016: Our 25 most popular blog posts of the year

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As the song from the musical Rent famously asks, “How do you measure a year?” For us here at VerticalResponse, we’re measuring the last 12 months in 109 blogs, 70,256 words, and 7,053 social shares… That’s what we published this year (save for this very post you’re reading now).

Now, we know you don’t have time to read them all, so we crunched the numbers and pulled our top 25 most popular blog posts of 2016. Read them again, discover something new, or just browse the list. We hope you enjoy, and we’ll see you in 2017!

General Email Marketing

General Email Marketing

Email Design

Email Design

 Subject Lines and List Building

Subject Lines and List Building

Nonprofit & Event Marketing

Nonprofit and Event Marketing

More Marketing Tips

More Marketing Tips

The New Year starts in just a couple of days, and we’ve got a fresh lineup of great content prepped to help you grow your business in 2017.

Until then, a very big thank you to our customers, newsletter subscribers, and blog visitors. From all of us at VerticalResponse we wish you a Happy New Year and all the best for 2017!

Start 2017 Right with New Marketing Insights

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© 2016, Tori Tsu. All rights reserved.

The post Chart Toppers 2016: Our 25 most popular blog posts of the year appeared first on Vertical Response Blog.

Thursday, December 29, 2016

Advanced Reporting Is Awesome: Part 5 — Comparison Reports

Here at VerticalResponse headquarters, we’re pretty excited about all the insights Advanced Reporting offers users. To showcase the unique edge Advanced Reporting brings to your email marketing, we’re examining each feature individually to highlight its advantages. 

Today’s feature is Advanced Reporting’s comparison reports.

Click on “Compare” in the Advanced Reporting toolbar to see how recent campaigns have performed by a number of different metrics: by the words and characters in their subject lines, by their open and click rates, and by the day and time you sent them.

In our example below, take a look at how our current email stacked up against recent campaigns that we sent on different days of the week. The current campaign performed well, but not as well as ones we sent on Tuesdays, Wednesdays, and Thursdays.

With this information at your fingertips, you can plan and schedule your emails to reach your readers on the days they’re most likely to open them.

Likewise, comparison reports show you how the time of day you send emails affects their open rates, and you can also see how the length of your subject lines affects your emails’ performance. You may find that shorter, more direct subject lines draw their attention; or that your readers are more likely to click when the subject lines are longer and convey a little mystery. (However, we typically find that shorter works better!)

By clicking on “Lists” in the Advanced Reporting toolbar, you can easily compare the performance of an email that you sent to multiple subscriber lists. For instance, let’s say you want to send an email to two subscriber lists: your in-store signups and your website signups. With Advanced Reporting, you can send the email to both lists simultaneously, and then see how it performs with each list. There’s no need to send the email to one list at a time and then try to compare performance manually. 

With this level of granular detail, you can easily see how your different lists react to your email campaigns. This information is one more factor to take into consideration when crafting your messages. When you know what works for your various lists, you can tailor your content to them.

Similarly, when you know which days of the week, times of the day, and types of subject lines resonate with your readers, you’re better equipped than ever before to craft emails that will capture their attention and entice them to take the action you want them to.

Comparison reports are just one more way that Advanced Reporting lets you focus your time and effort on emails that make the maximum impact. Upgrade to a Pro plan to start using Advanced Reporting right away. 

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© 2016, John Habib. All rights reserved.

The post Advanced Reporting Is Awesome: Part 5 — Comparison Reports appeared first on Vertical Response Blog.

Tuesday, December 27, 2016

3 Simple & Effective Email Marketing Tips for the New Year

We’re a few weeks into a fresh new year and with that comes resolutions to do things better, more efficiently or maybe even keep up the good work you’ve been doing. To give you some inspiration, we’ve got 3 simple and effective tips to make your email marketing work better today and all through the year.

1. Win ‘Em Back

After the ball has dropped and folks get back into their post holiday routines, it’s a great time to send out a win back campaign. A win back is typically used to get folks who purchased or considered purchasing from you in the past, but haven’t in a while to come back and give your product or service another try. But, you need to be thoughtful about how you go after them. Many people may have post holiday shopping burnout or have resolved not to shop or buy for a while in the New Year. It’s up to you to anticipate the kinds of needs they have and appeal to them. For instance many folks resolve to get more organized, lose weight or be more efficient. How can your products or services serve those needs?

Or, if you’re in sales, you can reach out to folks who may have considered using your service in the past, but perhaps chose a different provider. See if their needs are being met, and remind them of any changes, improvements or upgrades that have been made that may influence their decision.

3 Email Marketing Tips for the New Year

Example of a sales win back campaign

2. Remind Them of Your Value

During the holiday season and just thereafter, many people go on an unsubscribe bender in which they unsubscribe from any email lists they think aren’t providing value. This often happens because people get inundated with so much email during the holidays. In fact, according to Listrak, “Online retailers sent an average of 210 promotional emails during the holiday season, up from 177 sent in 2011, resulting in a 19% increase in email volume.” That’s a lot of email and that’s just a portion of emails that someone receives.

So what can you do to stay in your subscriber’s good graces? Remind them of the value your emails provide. What’s in it for them? Do you offer exclusive content, deals or promotions? Do you send specific content based on their preferences? Remind your subscribers why they signed up in the first place and all the good value you provide.

3. Polish up Your Lists  

To enable to best possible delivery rates and engagement, it’s a good best practice to keep your email lists clean and tidy. We recommend creating some subsets of your list (called segments) so you can create more targeted content based on your subscribers preferences or engagement. For instance, you can create a list of your most engaged subscribers by looking at everyone who opened or clicked your last 4 emails. These folks could make up a segment you call “Engaged.” You can also segment your list based on people who have made a purchase and those who haven’t to better target offers and promotions.

By using these 3 simple tips, your email marketing will be off to a shining start in the New Year and beyond. Have any email marketing tips of your own? We’d love to hear them in the comments.

© 2016, Kim Stiglitz. All rights reserved.

The post 3 Simple & Effective Email Marketing Tips for the New Year appeared first on Vertical Response Blog.

Friday, December 23, 2016

A Guide to Advertising on Facebook

When it comes to social media, small businesses lean heavily on Facebook. And with good reason: that’s where the customers are. The numbers are staggering. More than a billion people worldwide log into Facebook every day; 20 percent of all U.S. internet page views happen on Facebook; and more than 40 million small businesses maintain active Facebook business pages to share photos, videos, and news about their products and services.

Facebook doesn’t charge businesses to set up pages or post content, but because users see so many posts from friends and family, posts from businesses often get lost in the shuffle. One way companies can break through that noise and reach more customers is to invest in Facebook Ads. With its huge audience and targeting capabilities, Facebook advertising offers small businesses a powerful way to build strong relationships with both existing and new customers. Here’s how:

  • It’s easy to use. Setting up Facebook ad campaigns couldn’t be simpler. Facebook’s Ads Manager walks you through the campaign creation process with a streamlined wizard that takes all confusion out of the process. Plus, Facebook provides helpful information along the way in case you get stuck on any of the sections.

  • It requires a low minimum budget. Businesses can start small and test several options to see what kinds of ads will help them to achieve their business goals. Ads can start as low as $1 a day.

  • It lets you pick your objective. Facebook makes it easy to choose the right kind of campaign for your specific business goals, whether you want to grow your audience, send people to your website, get more people to “like” and comment on your posts, or encourage users to download your mobile app.

  • It allows you to reach the right people. Facebook’s targeting options show your ads to exactly the kinds of customers you want to meet. You can target ads using demographics (age, gender, marital status); interests and purchase behaviors; and location, down to individual zip codes.

To read more about advertising on Facebook, download our free eBook.

© 2016, Ria Boyce. All rights reserved.

The post A Guide to Advertising on Facebook appeared first on Vertical Response Blog.