The 10 Commandments of Email

There have been so many moments lately that I feel we need a brush up on basic email skills … or as I like to call it, the 10 Commandments of Email.Related Articles

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3. How to enhance your email delivery

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Why Does Gmail Chop Your Emails Short?

It’s a real shame that all we can do is to pay very close attention to the breakdown of this truncation and ensure that our emails are comfortably within the limit.Related Articles

1. Email Marketing Plan: Can You Include Maps in Your Email Campaign?


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3. Shed Manly Tears for The Weekly Wrap!

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What Subject Line?

While subject lines still play a role in convincing consumers to open your emails, there are other factors that marketers need to be aware of and start focusing on.

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Customer Service Week 2014 Twitter Love

It’s no secret that one of the keys to customer satisfaction is offering exceptional support and assistance. We’ve even talked about the benefits of building strong customer relationships here on our blog.

With Customer Service Week in full-swing, we thought we’d pay tribute to our dedicated Customer Solutions team by featuring some of the best Twitter shout-outs from our fans!

A BIG shout out to @aweber for all the help. I have ever had better help from anyone! I am now an Aweber user for life! THANKS

— Gary Leland (@GaryLeland) September 30, 2014

Dear @aweber. I love you. I love your support team and your affiliate program. I love your stats. Please never leave me.

— Ramsay (@BlogTyrant) November 27, 2013

“Creating remarkable experiences for our customers is something that I take very seriously, because I know how taking just a few moments of my time to go beyond their expectations can make them love AWeber like I do.” – Joe H., Customer Solutions Specialist

I use Aweber for my e-newsletters, and I have to say they have some of the best customer service I've ever seen. Quick and dedicated!

— Nicole Eclectic (@Nic_Leigh) September 15, 2014

Just spoke to customer service @aweber Paul < Customer Service Done Right. #Thank You. Thank those who help you. #gratitude.

— Lolly Daskal (@LollyDaskal) September 19, 2014

“Providing a solution to help a customer achieve their goal is the most rewarding part of my job.” – Ashley B., Customer Solutions Specialist

Yesterday I receive excellent customer service from @PCFinancial @TELUS @aweber thanks to you all for making life more smooth

— Esther Bartkiw (@soul_whispers) November 27, 2013

Most companies send welcome emails when you sign up. I got a real live person call to welcome & thank me for my business. Go @aweber! #WIN

— Marcy Liu (@marcyliu) December 18, 2013

“Helping small business grow and succeed inspires me to create remarkable experiences everyday.” – Mary H., Sr. Customer Solutions Specialist

Big shout out to @aweber Not only are you the best email marketing platform, but your customer service ROCKS! Thank you Jim Q!

— Mountainside Bride (@mtnsidebride) January 17, 2014

@Aweber Big thank you to Theresa G in customer support. She went above & beyond, offering special code for my sign up form.

— Maria Peagler (@SM_OnlineClass) January 9, 2014

We’re Here to Help

At AWeber, we pride ourselves on creating remarkable experiences for our customers and fans alike. Our Customer Solutions team is available 7 days-a-week to address all of your questions and concerns. You can reach us via phone, email or live chat.

Had a great experience with us? Tweet it to @AWeber. Want to experience our Customer Solutions team? Tweet them at @AWeberSupport or contact them directly!

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5 Signs You Need a Break: Recovering From Professional Burn Out

It seems we’ve lost the ability to unplug. Worse, we’re hitting professional burn out and not even realizing it.Related Articles

1. Blogging: The New Professional Networking Event


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3. How to Avoid (& Recover from) Email Marketing Crises

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How to Stay Relevant in a Changing Marketplace

As a business trend forecaster, one of the things I worry about from time to time is my own longevity. Having witnessed marketing and communications do a 180 from where it was 10 years ago, I’d have to be completely blind to consider that it won’t continue to shift.Related Articles

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2. SEO: A Marketing Tool You Should Consider

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The Top 20 Most Amazing Email Marketing Statistics

Check these out and have them handy the next time someone challenges you to prove your assertion that email marketing rocks the planet.Related Articles

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