- Monstrous Marketing Mistakes & Fears Intro
- The Top 7 Monstrous Social Media Failures You Should Fear
- Top 5 Things That Haunt Email Marketers
via Benchmarkemail Blog http://ift.tt/1voXWy8
Email folklore may not be as popular as the campy stories and urban legends you heard in your younger days, but it’s the kind of stuff that will raise the hair on the neck of any marketer. Unlike some of the typical ghostly tales, however, these grim accounts are based on true experiences that will chill any witch or warlock to the bone.
Don’t believe it?
We’ve summoned a few forbidding tales, so read ahead if you dare…
The biggest benefit of email is having a guaranteed way to communicate with your customers. But what happens when you own multiple storefronts and have customers from all over?
According to a pet shop retail chain that has store locations along the entire east coast, the answer is to cater to all customers in one shot. The result? The lengthiest email I have ever read. The events section alone listed 43 events in the tri-state area. That’s right, 43 events — each containing a one to two sentence description of what it entailed. Talk about overkill.
The Lesson
While it can be difficult to determine what you should share with customers in an email, it’s imperative that you do so to avoid overwhelming your readers. It also makes it easier for them to consume your content in the short period of time that they’ll actually spend reading your email.
In this particular case, the pet store could have taken a couple of different approaches. For one, they might want to consider segmenting their email lists based on geographical location, such as city and state, to ensure that subscribers only receive information about events in their home towns.
They might also want to feature a few main events and include links to an events web page that lists every occasion in greater detail.
There are certain fundamental elements that one would expect to see in any given email. Actual content, for example, being one of them. Content that provides value, being another.
However, there are those that completely skip out on both of these:
While I appreciate the well wishes, I have trouble justifying the purpose of this email (something every small business owner and marketer should consider before sending a message to subscribers). If the intention was to encourage engagement with the sender, they failed at providing me with a good reason to do so. There are no coupons, no compelling information for me to mentally chew on, nothing.
While they did include a call to action (“Have a health question? See a doctor now”), they failed at sparking my curiosity and getting me to at least think of something health related that I might want to know more about.
After clicking the call to action button to potentially shed some light on this confusing email, I’m brought to a landing page to sign up for a paid version of the company’s services. Lightbulb. Unfortunately, not many readers are going to even make it this far based on the email content alone.
The Lesson
If the goal of the email was to promote the paid version of the company’s services, they failed to do so because it was unclear in their email message. If you want your subscribers to take a specific action, whether it’s to download a white paper, read your latest blog post, or shop new discounts at your online store, then you must explicitly tell them.
This company also missed a huge opportunity to reconnect with a subscriber who has not engaged with their site in over a year. If they had shared common user questions and answers, for example, that might have prompted me to click to find out more. To re-engage your subscribers, include valuable content such as tips, questions, or even recent news that readers might want to learn more about.
The best way to make yourself relevant again to your inactive subscribers is by bringing value to them — end of story!
When it comes to email content, less is more (unless you’re like our friends in the previous example who included nothing at all). But that isn’t always easy to do when you have a lot to say and not enough email space to say it.
I recently received an email that contained 10 hyperlinks and had information in both the middle and sidebar sections of the email. Needless to say, there was too much information and no visual direction on how to consume it.
The Lesson
To make things a little less cluttered and a little more clear, the email sender might want to focus more on layout. If you want to include a message, feature past events, and showcase upcoming ones, keep it visually organized. Email content should flow in a logical manner. It should not compete with other content.
Visual images and line dividers can also help organize your emails so they’re easier on the eyes. And as far as the sidebar goes, it’s probably best to eliminate placing content there altogether.
Email and consistency go hand in hand. People love knowing when they can expect messages from different businesses, which ultimately builds a level of trust and dependency on your brand. Sticking with the same template is also a good habit to get into, as it makes it easy for your subscribers to know where to find specific information.
However, sending the same email template and the same email contents are two totally different things.
One e-commerce site regularly sends emails with 20 or so pictures of a variety of products, from women’s fashion and accessories to home decor items. While we encourage the use of visuals in your email marketing efforts, there is a balance that’s important to maintain. For one, don’t rely on images alone.
While the pictures are visually intriguing, there are no product descriptions, no mention of whether or not these products are popular, or if people are?buying them. After a while, all emails begin to blend together.
The Lesson
To make their emails stand out from one another, they might want to start featuring less products with more details. By including product descriptions, designer names, and items that are customer favorites, readers might be more encouraged to check out an item.
Organizing product images by category would also help visually organize the email, so loyal readers can easily find what they’re looking for, or simply browse with little confusion.
If you don’t have any products to feature or sell, you can freshen up your emails with new published content (e.g. blog post, white paper), curated industry-related content, or even a ‘tip from the pros’ to provide exclusive actionable advice for your readers. As long as you keep your message from going stale, you’ll be golden.
Do you have any tips for creating great emails? Share with us in the comments below!
Brainstorming new ideas is something that everyone that writes content, especially for business, strives to keep fresh. The problem is work and life get in the way and generating new ideas can seem forced if not given the proper time and framework. So how do you take the time and make new ideas? According to Garrison Wynn and Brian Carter, co-authors of the new book “The Cowbell Principle: Career Advice On How To Get Your Dream Job And Make More Money,” there are ten rules you should adhere to in order to get those creative ideas flowing and stay on track.
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Have you seen the More Cowbell sketch from Saturday Night Live? It’s more than just funny. Believe it or not, it’s a powerful metaphor for a successful work life. And it provides insight into the kind of people you need on your team, and what makes an effective team.
Everyone has at least one cowbell — it’s your unique, profitable talent people pay you for or your company’s unique offering. It’s something people have a fever for. When you discover it and give those people a ton of it, you gain success and happiness for both yourself and others. It’s a win-win.
A cowbell is simultaneously something you love doing and something other people really want as well (although, as we’ll see, you still will have detractors and critics). A cowbell creates joy for you and other people. It makes them yell for more. They can’t get enough.
Some Creativity Required, Batteries Not Included
Creativity is a big deal these days, because content marketing is the hottest digital marketing trend. More and more content is posted every day, but we each only have so much time for consuming content each day. We’re picky about what we read and we have more choices. That supply and demand equation means your free content has to be even more valuable!
As a marketer you want your content to stand out, you need to get even more creative- and that means you need an effective brainstorming process. Brainstorming can give you fresh and exciting ideas for many content types, including blog posts, ebooks, infographics, emails and headlines.
I sometimes mentor first-time writers or coordinate corporate brainstorming sessions. Both activities have similar pitfalls and teach similar lessons. From those experiences, I’ve created?
10 Rules For A Mind-Blowing Brainstorming Session
When you’re writing or brainstorming, you must have the attitude that every idea is good. You must separate the creating part of yourself from the criticizing part, or you’ll get writer’s block, and everybody in a brainstorming meeting is too afraid to vocalize ideas for fear of looking stupid. Everyone who’s going to brainstorm has to agree to support everybody’s ideas and vocalize all of theirs. Later you can judge those ideas. You’re not making a commitment to the ideas yet – you’re just sharing them.
Similarly, when you write blog posts or articles, you should not be editing. Do creation and editing at separate times. Just get everything typed out. Fix problems and polish it up later.
A brainstorming session is not the time to try to look good. If there’s someone in the room everyone’s trying to impress or who they’re afraid to anger or look bad in front of, even if (especially if) that’s the boss, you need to get that person out of the room, or that person needs to affirm all the brainstorming rules we’re talking about here. A quiet person of great authority in a brainstorming room is intimidating. If you aren’t going to contribute ideas, don’t go into the brainstorming room. There really is an argument for NOT having executives in the room, unless the room is only executives.
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This post is an excerpt from the forthcoming book The Cowbell Principle: Career Advice On How To Get Your Dream Job And Make More Money, by Garrison Wynn and Brian Carter. Brian and Garrison will be giving away a limited number of digital copies at launch time. To get notified when they’re available, sign up at The Cowbell Principle.
Garrison and Brian are using AWeber to keep everyone updated the release of the book and deliver bonus materials – just another great example of how you can use AWeber to grow your audience!
Not many conferences can brag about bringing together an outstanding lineup of talented speakers (and maybe part-time comics?), enthusiastic attendees, and a fun astronaut. But it happened, and there’s a lot we want to talk about!
The energy was tangible even before the inaugural ASCEND Digital Marketing Summit (hosted by AWeber) kicked off Thursday morning October 23, 2014 at The Westin Philadelphia — and it only carried on throughout the remainder of the conference. With topics ranging from content marketing to optimization strategies and affiliate marketing, each session was engaging and informative, providing many actionable takeaways for attendees (or as we call them, ascendees) striving to become better digital marketers.
While we’re still digesting all of the incredible information we just absorbed (and Tweeted), here are some of our favorite highlights from ASCEND 2014:
Off to a great start with @tkulzer at the #ASCENDsummit2014! http://ift.tt/12S6kzg ? Heyo (@heyo) October 23, 2014
.@aweber unveils Commander AJ, our copilot to the #ASCENDSUMMIT2014 and beyonddddd…. http://ift.tt/12S6mY5 ? SEER Interactive (@SEERInteractive) October 23, 2014
“Writing is a habit, not an art.”
“We don’t need more content. We need better content.”
To become a better marketer you need to become a better writer. #ascendsummit2014 @MarketingProfs ? SEER Interactive (@SEERInteractive) October 23, 2014
“Create ridiculously useful content. Make them miss you if you go away” @annhandley #ASCENDSUMMIT2014 ? Natalia Morais (@NatMoraisBR) October 23, 2014
Ingredients of great content – empathy x useful x inspiring #ASCENDSUMMIT2014 #contentmarketing #marketing ? Sushant Misra (@treptalks) October 23, 2014
[content marketing] It’s not about what story you are telling, it’s how you are telling the story – @annhandley #ascendsummit2014 ? Natalia Morais (@NatMoraisBR) October 23, 2014
“Having an audience is not a right. It’s a privilege.”
“Don’t have a back up plan for when you fail; have a back up plan for when you succeed.”
“Learn to write, learn to speak, learn to communicate. Create something real. Be different.”
? Content was cool before the internet and still reigns supreme. #ASCENDSUMMIT2014 ? Alexis (@AlexisQMassacre) October 23, 2014
RT @ChuckHall: Good content beats any amount of advertising you can do. -Peter Shankman #ASCENDSUMMIT2014 @aweber @petershankman ? Don Lafferty (@MinglSocial) October 23, 2014
“Brand Everything You Do”… sage advice repeated over and over from @petershankman #ascendsummit2014 ? John Langan (@Gr8JohnL) October 23, 2014
Challenges are surmountable if you start by being a nice person.? #WiseWords #ASCENDsummit2014 @petershankman ? Heyo (@heyo) October 23, 2014
“At the end of the day all you have is your brand and the people who will vouch for you.” @petershankman #ASCENDSUMMIT2014 ? Julie Touchstone (@feelrock) October 23, 2014
Seriously loving #ASCENDSUMMIT2014 @petershankman takeaway: be a little nicer, put out 10x more than what u’ll ever need. ? Kelly Russell (@russkellbell) October 23, 2014
“Build cliques, not clicks.”
If you’re always looking the ROI in every marketing channel, you’ll probably fail at marketing? -@wilreynolds talking #SEO #ASCENDSUMMIT2014 ? Stephanie Humphrey (@TechLifeSteph) October 23, 2014
“You don’t need more links. You need more heart.” << @wilreynolds bringing the RCS at #ASCENDSUMMIT2014 ? Oli Gardner (@oligardner) October 23, 2014
You can’t get an ROI on SEO if you don’t care about the customer #RCS #ASCENDSUMMIT2014 @wilreynolds ? SEER Interactive (@SEERInteractive) October 23, 2014
If your SEO worked & you didn’t help the customer, you lost. #ASCENDSUMMIT2014 #RCS @wilreynolds http://ift.tt/1suDpWK ? SEER Interactive (@SEERInteractive) October 23, 2014
We love this. #ASCENDSUMMIT2014 @wilreynolds http://ift.tt/1suDn18 ? Heyo (@heyo) October 23, 2014
“It’s a matter of finding the right partners and educating them.”
“Do your research, get to know your audience – you need to bring value.”
“Humans are creatures of habit. Big changes can take time to adjust to, especially in A/B tests.”
? Merchant Misconception #1: Affiliates are a great way to test things out… um NO!! @ePrussakov @svbundy @jenmyersward #ASCENDSUMMIT2014 ? Jessica Celenza (@jessicacelenza) October 23, 2014
“It’s the number of ACTIVE affiliates that really matters.” – @eprussakov #ascendsummit2014 ? AWeber (@aweber) October 23, 2014
? Affiliate Misconception #2 If you build it, they will come: Success takes more than just putting up a site! @jenmyersward #ASCENDSUMMIT2014 ? Jessica Celenza (@jessicacelenza) October 23, 2014
?Build valuable content around a topic you?re passionate about? -@jenmyersward talking #affiliatemarketing #ASCENDSUMMIT2014 ? Stephanie Humphrey (@TechLifeSteph) October 23, 2014
? “The opt-in form is the first place you should be testing.” – @anneholland55 #ascendsummit2014 ? AWeber (@aweber) October 23, 2014
If you do A/B split email test, you need to do it more than once and observe the behavior -@AnneHolland55 #ASCENDSUMMIT2014 ? Natalia Morais (@NatMoraisBR) October 23, 2014
#ASCENDSUMMIT2014 “Click here” still rules. Over 97% lift in unique clicks. ? Martin Ramirez (@martinramirezit) October 23, 2014
Via @meladorri “If you’re going to increase frequency in your #emailmarketing, send less content with each email.” #ASCENDSUMMIT2014 ? Bill Ross (@BillRoss) October 23, 2014
“Don’t send people from your homepage to YouTube. There are baby hedgehogs on there. They’re never coming back.”
“If you’re not making friends, you’re doing it wrong.”
? “Your website is the mousetrap, content is the cheese.” @crestodina #ASCENDSUMMIT2014 http://ift.tt/1suDnhz ? SEER Interactive (@SEERInteractive) October 23, 2014
#ASCENDSUMMIT2014 @aweber @crestodina Tips from Andy’s Presentation: dont put social media buttons on every page- that’s backwards! ? Joe Witte (@wittejoe) October 23, 2014
? Great marketers really focus on a topic and need a set of complementary topics. @crestodina #ASCENDSummit2014 ? Charlene Havens (@charlenehavens) October 23, 2014
Blogging hack: do a google search with your keywords. Based on those search results, write blog posts about them #ASCENDSUMMIT2014 ? Jenny Kessman (@jakessman) October 23, 2014
#ASCENDSUMMIT2014 @aweber @crestodina Tips from Andy’s Presentation: Collaborate with other influencers! ? Joe Witte (@wittejoe) October 23, 2014
“Great marketing has always been about storytelling.”
“Banners have 99 problems and a click ain’t one.”
“Content needs to be a cultural transformation within companies.” – @brennermichael #ascendsummit2014 ? AWeber (@aweber) October 23, 2014
Amazingly well said! @BrennerMichael #ASCENDSUMMIT2014 @aweber http://ift.tt/12S6may ? Ebong Eka (@ebongeka) October 23, 2014
It’s not just the info, is the emotion that connect us to people – @BrennerMichael #ASCENDSUMMIT2014 ? Natalia Morais (@NatMoraisBR) October 23, 2014
“The future of marketing is entertaining.” – @brennermichael #ascendsummit2014 ? AWeber (@aweber) October 23, 2014
Great advice from @BrennerMichael #ASCENDSUMMIT2014 http://ift.tt/12S6p6e ? Heyo (@heyo) October 23, 2014
Fastening my seat belt for day two of #ascendsummit2014. http://ift.tt/12S6mr9 ? John Langan (@Gr8JohnL) October 24, 2014
“Stop telling the world you’re awesome! People will figure that out on your site.”
“Become the wikipedia of your industry.”
“Everything comes down to trust.” -@TheSalesLion #AscendSummit2014 http://ift.tt/12S6pmJ ? Jeremy Goldman (@jeremarketer) October 24, 2014
Five subjects that people look for on your site, but can rarely find: Cost, problems, versus, reviews, and best. #ASCENDSUMMIT2014 ? Justine Jordan (@meladorri) October 24, 2014
Every time someone has a question abt your biz, you should answer it, and add it to your website – @TheSalesLion #ASCENDSUMMIT2014 ? Natalia Morais (@NatMoraisBR) October 24, 2014
Stop trying to build links — write about things people care about! – @TheSalesLion #ASCENDSUMMIT2014 ? Hunter Boyle (@hunterboyle) October 24, 2014
“What’s the golden rule? They ask. You answer.? – @TheSalesLion #ASCENDsummit2014 ? Heyo (@heyo) October 24, 2014
Preach. @TheSalesLion #truth #ASCENDsummit2014 http://ift.tt/1suDqKp ? Christina Love (@ChristnaRLove) October 24, 2014
“80 percent of customers will delete your email if they can’t read it on a mobile device and 30 percent will unsubscribe.”
“Use actionable, useful terminology in your subject line.”
Blasts are weapons of mass destruction. Emails are personal things. The inbox is a private place @meladorri #ASCENDSUMMIT2014 ? angie hilem (@AngieHilem) October 24, 2014
“Mobile is a really big deal. One email made for desktop screens isn?t going to cut it anymore.” – @meladorri #ascendsummit2014 ? AWeber (@aweber) October 24, 2014
“Email is the invitation to the party. The party’s your website.” Awwww yeaaaa @meladorri #ASCENDSUMMIT2014 ? Elise Ramsay (@eliseramsay) October 24, 2014
A favorite piece of advice from Justine @meladorri at #ASCENDSUMMIT2014 ?Give people the space they need interact with your email.? ? Theresa Radigan (@theresa_radigan) October 24, 2014
“Distracting landing page backgrounds are the enemy.”
“You MUST deliver the value proposition of whatever you’re offering.” – @BMassey #ascendsummit2014 ? AWeber (@aweber) October 24, 2014
Headline shouldn’t be a tag line. It needs to keep your promise – @bmassey #ASCENDSummit2014 ? Stephanie Vermillion (@SMVermillion) October 24, 2014
“Forms are not user centric design they are conversion centric design” @oligardner #ASCENDSUMMIT2014 ? Beth Brodovsky (@bethbrodovsky) October 24, 2014
“Your call to action should fill in the blank: ‘I want to _____.'” – @oligardner #ascendsummit2014 ? AWeber (@aweber) October 24, 2014
More forms = lower conversion rate but higher quality leads. #ASCENDSUMMIT2014 @southcoinc ? Cassandra Bailey (@cassapedia) October 24, 2014
Landing page optimization “@McGswagg: save share buttons for the confirmation/thank you page, instead of the landing page #ASCENDSUMMIT2014” ? Sushant Misra (@treptalks) October 24, 2014
“Make it easy to unsubscribe.”
MORE GREAT TIPS: Don’t get caught in a spam filter! Be consistent. Email your contacts on a regular basis. #ASCENDSUMMIT2014 ? Storitz (@Storitzdotcom) October 24, 2014
“Free link shorteners are not effective – use your own links!” – Mohammed Ahmed #ascendsummit2014 ? AWeber (@aweber) October 24, 2014
“Make your page a giving page, not a taking page.”
“Your job as a marketer is to get people to make a decision.” – @TimThePaige #ascendsummit2014 ? AWeber (@aweber) October 24, 2014
Give something away with every blog post – and make customers opt-in again! – @TimThePaige #ASCENDSUMMIT2014 ? Natalia Morais (@NatMoraisBR) October 24, 2014
test replacing your side bar opt-in form with a two step button to the form, conversion rate may go up! @TimThePaige #ASCENDSUMMIT2014 ? Amanda (@McGswagg) October 24, 2014
When you tell people its not what they expected it to be – that drives conversion rate through the roof @TimThePaige #ASCENDSUMMIT2014 ? Beth Brodovsky (@bethbrodovsky) October 24, 2014
Agree 128% w @TimThePaige: your welcome email is so powerful, and fertile ground for optimization. #ASCENDSUMMIT2014 ? Hunter Boyle (@hunterboyle) October 24, 2014
Your #thankyou page might be the most important page. #ASCENDSUMMIT2014 ? Carly Stunder (@CarlyStunder) October 24, 2014
How to create a great resource guide? Help audience achieve their goals. @TimThePaige #contentmarketing #ASCENDSUMMIT2014 ? Laima Rastikis (@RastikisInk) October 24, 2014
“To make products useful, we need to understand the needs of our audience.”
“Reduce barriers to entry – don’t make it hard for them to get what they want.”
Good design doesn’t hapen by accident; it happens when you ask the hard questions – @jessicaivins #ASCENDSUMMIT2014 #UX ? Hunter Boyle (@hunterboyle) October 24, 2014
#ASCENDSUMMIT2014 “it’s not what clients want it’s what they need. ” #usability ? samsonmedia (@samsonmedia) October 24, 2014
“Put yourself in the shoes of your user before any design begins.” – @jessicaivins #ascendsummit2014 ? AWeber (@aweber) October 24, 2014
We love this quote from @jessicaivins #ASCENDSUMMIT2014 http://ift.tt/1suDrxP ? Heyo (@heyo) October 24, 2014
“Pay attention to social, blog, and email. Where are you strongest? What needs help?”
“Give away your knowledge for free – help before the hype.”
“Make your interactions with your customer fun.”
The #awesome @LynetteRadio of @aweber. “Create, Connect, Consume, Contribute & Collaborate!” #ASCENDSummit2014 http://ift.tt/12S6tD5 ? Ebong Eka (@ebongeka) October 24, 2014
“Listen to your competitors on social.” – @LynetteRadio #ascendsummit2014 ? AWeber (@aweber) October 24, 2014
“Want connections? Take the initiative. Subscribe. Comment. Follow.” @LynetteRadio at #ASCENDSUMMIT2014 You get what you give… ? Andy Crestodina (@crestodina) October 24, 2014
Email is a 1-to-1 communication channel: it’s u talking to 1 customer at a time. Give him something useful! @LynetteRadio #ASCENDSUMMIT2014 ? Natalia Morais (@NatMoraisBR) October 24, 2014
“Don’t try to sell them, try to educate them.” – @LynetteRadio #ascendsummit2014 ? AWeber (@aweber) October 24, 2014
Don’t worry if you missed out on AWeber’s inaugural event. You can preorder videos of the best sessions so that you can get the best content from industry experts right to your own device. The one thing not included in the ASCEND session videos is content from the networking parties! No worries, our friends at Wistia put together a little taste of what went on after the talks were done!
When someone signs up for your email list, it’s important to roll out the email red carpet and welcome them. Statistics show these new subscribers are most engaged within the first 48 hours. An automated welcome email (which is a type of autoresponder) can help you reach out to your new subscribers within that crucial window of time. Luckily, at the end of this month, we’ll be launching automated welcome emails in our newest version of VerticalResponse.
Why is an automated welcome email so important to have in your email tool belt? We’ve identified seven reasons why your business should take advantage of a welcome email:
1. Save time
What small business owner isn’t looking for ways to save time? We know you’re busy. With an automated welcome email, every time a new name is added to your list, your pre-made welcome email is delivered straight to their inbox. It’s that simple.
You don’t have to create and send a welcome email every time a new contact signs up, which means you’ll spend less time creating individual emails and managing your list. You create the welcome email once and it’s automatically sent to new subscribers.
2. Provide immediate value
New subscribers have high expectations. When they sign up for your emails, they expect high quality content in return. A welcome email sets the tone, instantly showing customers what kind of communication and information they’ll receive as a member of your email list. A welcome email is your time to shine. A sleek, well thought out welcome email shows subscribers your company can be counted on to deliver valuable content.
3. Tailor your welcome email with ease
Like many small businesses, your email lists may be divided into different groups. As an option, you can customize a welcome email to meet the needs of each group. For example, if your lists are divided by location (San Francisco or New York) you can create welcome emails that are tailored to a particular city or area. Each group receives a targeted look and message.
4. Make a great first impression
One of the biggest reasons to send a welcome email is to make a good first impression. A welcome email is like a digital handshake between two new people. It’s the first step to forming a relationship.
A welcome email gives you the chance to knock your first meeting out of the park. You only get one shot at a first impression, and delivering a professional email that extends a friendly greeting as soon as they sign up for your list can make your new subscriber feel welcome.
Plus, a welcome email can provide information about your company or offer a new-subscriber discount. All of these aspects add to the subscriber’s overall impression of your business.
5. Generate some buzz
Who doesn’t want to create a positive buzz around their business or product? Well, a welcome email does just that. As part of a welcome email, you can get prospective customers excited about what’s to come. Tell new subscribers why your email list will rock their world. For example, in the welcome email below Crate and Barrel tells subscribers they’ll get special offers, a look at new items, design tips and access to store events. That quick list gets subscribers pumped up about their new email relationship.
6. Take advantage of a potential sales opportunity
When a new subscriber joins your list, it means they want to know more about your product or business. Since the welcome email lands in their inbox while their curiosity is still piqued, subscribers may be more likely to make a purchase from your business. To provide a little extra incentive, consider adding a promotional deal to your welcome email.
Take a look at the email below. It not only welcomes the subscriber, but it also offers 20% off. The customer sees it as a nice gesture, and it opens up a sale opportunity for your business.
7. Increase email response rates
Every small business wants to see impressive email response rates. When you send an email, you want subscribers to open it, read it and take action. Statistics show welcome emails have impressive response rates.
The Epsilon Email Marketing Research Center says triggered emails – which include welcome emails, shopping cart reminder emails and anniversary emails – have an open rate of 46-53% and clickthrough rates between 9-11%. Other non-automated emails have an open rate of 26-32% and clickthrough rates that hover around 4 percent.
Simply put, subscribers pay attention to welcome emails.
Welcome emails are just the first of many exciting new features that we’ll be rolling out in our newest version of VerticalResponse. Stay tuned for more features to help your small business send emails with ease. VerticalResponse Classic users, you can sign up for the new VerticalResponse with a different email address than your Classic account.
© 2014, VerticalResponse Blog. All rights reserved. Unauthorized use and/or duplication of this material without express and written permission from this blog’s author and/or owner is strictly prohibited.
The post 7 Reasons Your Business Needs an Automated Welcome Email appeared first on VerticalResponse Blog.
Remember when you were younger, and your teachers would reward your class’s good behavior with no homework over a long weekend? Suddenly, nothing else mattered except that precious extra time you’d have on your hands – and nothing beat that feeling of freedom once you had it.
As adults, we still like to be rewarded for our actions, especially when it’s a reward we can use. That’s why incentives are incredibly valuable marketing tools for any business looking to grow their email list.
Some people call it a sign up bonus, others consider it a free gift. Regardless of its name, the purpose is the same: you’re giving people a reason to sign up for your list, and you’re getting a chance to showcase your expertise.
Many people are protective over their personal information – email addresses are no exception. Incentives give people the nudge they need to share their email address with you. They’ll not only be rewarded for signing up for your list, they’ll also get a preview of the services you have to offer as well as the quality of your business. Incentives help you stand out from other businesses from the get-go, as well.
By now you might be wondering, ‘What could I give away that people would actually want?’ Let’s take a look at some of the common types of incentives to choose from:
With all the different the different types of incentives you can use, it’s important to choose the right one.
Digital items, such as ebooks and PDFs, are the easiest things to turn into incentives, because you’ll never run out of inventory.
If you’re already producing content, it won’t take much time at all to flip what you already have into a PDF file. They’re easily deliverable too – you can attach files up to 1MB to an email. (For larger files, we recommend using Dropbox or Google Drive.)
Digital incentives work exceptionally well for those who provide consulting, training, coaching or any kind of internet marketing services. Think step-by-step guides, industry tips/best practices, checklists and worksheets.
Want to promote a product or service? Offer a one-time coupon code for new subscribers. Make sure your offer is valuable, because new subscribers are more likely to spread the word if they like your deal!
Here’s a great example of a coupon incentive.
There’s a good chance that if you’re on this website, you’re already interested in attending the event. Why wouldn’t you want to sign up for email updates and get $3 off your admission? It’s a no-brainer.
Here are some more ideas to help you get started:
The idea is to create an incentive that is available nowhere else! Once you know which incentive is right for your business, where do you place your incentive offer? State your incentive clearly on your web sign up form. Click here to learn more about what to write on your sign up form.
The best thing about the incentives we’ve mentioned so far? They’re easily deliverable via email. That leads us to the most important part of incentivizing your new subscribers: following through. A follow up series serves as a great tool for delivering digital incentives. Your very first follow up message to those new subscribers after they’ve confirmed into your list should contain their freebie. Don’t make them wait!
Remember, your work isn’t done once you’ve delivered the goods. You need to continue showing your company’s value to new subscribers if you want to keep them engaged. Great content, ongoing sales and newsletter exclusives will make them feel like they’re part of your club. You might also consider expanding on the content you used as your incentive in your follow up emails.
And if your incentive isn’t as effective as you’d like it to be? Don’t be afraid of refreshing your incentive to attract people who may not have been interested in your first one. It may take a little experimentation to figure out what what works best for your business.
Have you ever used an incentive offer to encourage people to sign up for your list? Share your experience with us in the comments!
If you’re serious about growing your business, you need amazing content. The great news about writing for your business? You’re already the expert! While writing engaging content isn’t easy (most business owners aren’t professional writers, after all), it’s one skill worth developing.
Here are 20 ways you can begin improving your writing skills today. Keep these tips handy for the next time you get a case of writer’s block.
Writing compelling content is the most important – and most difficult – aspect of marketing. Don’t give up! Try out some of our tips and share your own with us in the comments.
Creating content seems easy. But creating valuable content that’s worth a spot in your emails? Now that’s a different story… Yet it doesn’t have to be.
Writing content for email is vastly different than writing content for other publication channels, such as your blog or social networks — and it should be treated that way.
To ensure your emails are filled to the brim with content that produces results, here are some tips to help you get started:
When the first customer-facing email was created, its purpose wasn’t to send content that people had previously heard or read. Instead, the intent was to open a new line of communication to keep prospects regularly engaged and prevent them from turning into stale leads. Although email today is often used by brands as a promotional tool peppered with “marketing-ese,” breaking this habit is crucial to creating emails that your subscribers actually find interesting.
While your content should accurately reflect your brand, it should be something your audience looks forward to when checking their inbox. Consider offering “insider” tips, ideas, and curated news that are relevant to your business. Keep it casual, concise, and as selfless as possible.
And unless you’re teasing content to encourage email subscriptions, keep the content off of your website and social media. By presenting content your readers can’t get anywhere else, they’ll be more likely to open your emails.
For example, if you run a dog grooming business, exclusive content might include a list of preferred dog shampoos and why you recommend them, tips for getting an anxious pet to calm down during bathtime, how-to guides for preventing hair mats, etc. Curated content might feature the latest releases of your favorite products, sales on grooming equipment at local pet stores, and more.
TIP: By making your business a must-have resource, your value will be irreplaceable. The goal is to attract new customers by providing valuable content, not just stuffing a newsletter with things YOU want to say.
Visuals are a pretty big deal, and they can be extremely effective in capturing your audience’s attention and sparking interest in ways that text alone cannot. Why? People only remember 20 percent of what they read, but they remember 80 percent of what they see. We also process images 60,000 times faster than text.
If you’re a power-mom who loves blogging about recipes and children’s fashion, colorful imagery can help bring your ideas to life and inspire your readers to take action. A recipe for butternut squash and goat cheese pasta may sound okay, but it’s the delicious photo that’s going to cause stomachs to grumble and influence your readers to make it later for dinner — and then snap a pic of it to spark envy among friends.
TIP: Whether you use a graphic designer to create high quality visuals or you take advantage of AWeber’s free stock image gallery,including those elements can help nurture subscriber loyalty.
There are a number of things we do to present ourselves in the best way possible when making a first impression, whether it’s combing our hair or choosing the right words to say. Well, your email subject lines should be getting the same treatment, too.
As the first piece of content readers see from you, your subject lines should be carefully constructed to make a good impression. Keep them short but relevant to the content in your email. They should also be inviting so your readers will be encouraged to interact with your message. Some of the best subject lines include how-to statements, numbers, direct statements, and/or personalization, such as these:
Asking a question is a great way to approach your subject line. This one in particular works so well because it addresses a strong concern of every subscriber to this email list: How should we prepare for the future of B2B marketing? By sparking curiosity and supplying an answer in your email, readers will be sure to click through.
This subject line works well because it’s actionable (“quench”) and concisely tells the reader exactly what the email is all about.
Bad headlines on the other hand, look a lot like this (so avoid these!):
Refinery29 may create good email content, but this subject line tells subscribers little about why they should open this email. So the company’s own shopping addiction got worse? That means nothing to the readers. Instead of focusing on your own brand, tell your audience why they should become addicted to your products/services.
Pumpkin spice and concerts go together like…Well, nobody is really sure, to be honest. Sure, the seasonal topic is timely, but we don’t need to pumpkin spice all the things. If you want to jump on the now-trending bandwagon, make sure it’s also relevant to the content in your email.
TIP: Subject line split tests can be a great way to see what messaging works best with your subscriber list. Even if your email message is valuable, the content can’t do its job if no one gets past the subject line.
Sometimes, the best content isn’t anything you’ve created on your own. Rather, it’s the type of content created by your customers — a.k.a. user-generated content (UGC). From Facebook to Yelp!, there are a number of places where consumers come together to share their experiences with businesses all over the world. So why not make use of these powerful communities to unearth helpful content for your emails?
An owner of a local bakery, for example, might want to feature their most shared items on Pinterest or even reviews from Facebook followers who raved about a new cake flavor.
When prospective consumers can identify with the real people interacting with and benefiting from your business, they’ll be more encouraged to do so as well.
TIP: Testimonials can be an important part of user-generated content that adds credibility and value to your emails. Think about using quotes and ideas from customers that can help your subscribers, not just flaunt how amazing you are!
According to a study from Blue Kangaroo, seven out of ten people say they made use of a coupon or discount from a marketing email in the prior week. In addition to using coupons as a way to incentivize people to sign up for your emails, they can be leveraged for encouraging them to open emails on a regular basis.
Just make sure the offer is valuable to them. Exclusive discount codes or coupons are always a win, but consider offering something they wouldn’t be able to get from a competitor in the Sunday paper, such as a helpful how-to guide or a top secret ‘never been shared before’ recipe.
TIP: In addition to coupons and discounts, offer your subscribers sneak peeks to new products or services, exclusive chances to pre-order sure-to-sell-out items, or have a “last call” clearance sale available only to them!
If you don’t know what kind of content is valuable to your audience, why not ask them? All it takes is a brief email survey that invites feedback on information they’d like to receive from you in the future. Once you have that information, you’ll be ready to create amazing email-opening worthy content.
Want to learn more tricks of the trade? Sign up below to receive helpful blog posts (like this one) right in your inbox!
Whether you’re selling content products, training courses or exclusive services, launching a membership website is now easier than ever before.
Caveat: You still need the right tools for the job.
Since email plays such a vital role in growing a membership site, knowing which membership services will plug right into your email marketing gives you a big headstart.
That’s why we asked four of the top membership site software providers to describe their product, and extend a special offer to our readers. So if you’re looking to launch a new membership site, or exploring new options for an existing site, you can find a platform that works for you.
Tracy Childers, Co-Founder of WishList Products, Inc. Twitter: @wishlistproduct
Who is WishList Member best suited for?
Anyone that wants to protect their online content on their WordPress-powered website.
What sets WishList Member apart from other, similar apps?
It’s a premium WordPress plugin with no monthly fees, currently trusted by over 53,145 online communities and membership sites worldwide.
What benefits/results can marketers expect from using this integration?
With the WishList Member-AWeber integration, you can add anyone from a membership level to a specific list within your AWeber account. If the status of a member changes in WishList Member (such as a cancel) they will also be removed from your AWeber list.
This effectively lets you communicate with your members using the power of AWeber’s email tools.
Why should AWeber customers connect to WishList Member right now?
To take advantage of the custom communication and deliverability of AWeber, within each specific membership level inside of WishList Member. Automatically updating AWeber lists keeps you in synch with your membership audiences.
What’s the pricing model? Is there a special offer for AWeber clients?
WishList Member is offered in two different license formats: 1) Single Site Licenses are $97 one-time fee, and 2) Multi-Site Licenses are $297 one-time fee. The Multi-Site License allows for an unlimited number of membership sites owned by a single person, but is not intended for webmasters building client sites.
Special bonus offer for AWeber customers: First-time WishList Member users will receive a special plugin called WishList Scheduler ($40 value).
WishList Scheduler lets you set up membership content that will appear to members on a scheduled basis. For instance, you can schedule content to show up on the same days that your autoresponder messages are delivered for maximum impact. This creates an automated delivery system for protected members-only content.
Create your account with WishList Member here (plus bonus offer)
Get step-by-step help integrating AWeber with WishList Member here
Dan Caron, Chief Marketing Officer of MemberMouse. Twitter: @membermouse
Who is MemberMouse best suited for?
MemberMouse is an easy-to-use WordPress membership plugin that helps you sell products, subscriptions and memberships.
With it, you can setup a password-protected member’s area, offer one-click upsells and downsells, manage customers, automate customer service, track critical retention metrics and more.
MemberMouse was designed to be easy-to-use, but has a powerful feature set that allows you to maximize your revenue and lifetime customer value. It also includes an extensive API and Push Notification System to allow for custom business automation rules and 3rd party integrations.
What sets MemberMouse apart from other, similar apps?
MemberMouse is more than just a script to provide a password protected member’s area. It’s a business platform that tracks all the critical metrics associated with a subscription business.
Want to know your customer lifetime value? Want to know your retention rate? Without these numbers, it’s impossible to make decisions, improve weaknesses, and intelligently scale your business. If you’re not using data to drive your marketing decisions, or paying attention to the numbers, you’re wandering in the dark. Many other membership plug-ins don’t provide you with this depth of direct-response analytics.
What benefits/results can marketers expect from using this integration?
MemberMouse only integrates with best-in-class service providers such as AWeber. The MemberMouse and AWeber integration makes it easy to assign members to an AWeber mailing list, no matter if they’re joining a membership level or subscription, or purchasing a one-off product. Members are also automatically switched to the appropriate mailing list when they change membership levels.
Why should AWeber customers connect to MemberMouse right now?
Whether you sell digital products, subscription content, software as a service, or ship physical goods, MemberMouse provides a flexible platform that you can quickly shape to your business, with no programming required. The software gets you up and running quickly, and handles many of the common tasks in your business, freeing you to focus on your value proposition. Simply put, MemberMouse is one of the easiest ways to start your own online business.
What’s the pricing model? Is there a special offer for AWeber clients?
MemberMouse pricing is designed to be affordable for businesses of all sizes. If you’re just getting started, the Starter Plan will get you off the ground quickly from $19.95 per month. For more powerful features, you can upgrade to Advanced ($99 per month) or Premium plans ($299 per month). All MemberMouse plans come with a 14-day free trial.
Create your account with MemberMouse here
Get step-by-step help integrating AWeber with MemberMouse
Andrew Hunter, Chief Executive Officer of Plugin Results. Twitter: @pluginresults
Who is MemberSonic best suited for?
Internet marketers, coaches and personal trainers, looking for an easy way to deliver secure online content and products to their customers. Built on WordPress, this rapid content delivery plugin will allow anyone to create a complete membership site in less than 5 minutes using our wizard setup tool.
What sets MemberSonic apart from other, similar apps?
MemberSonic boasts all the core must-have features of a premium membership site software, with numerous integrations to extend the functionality. The intuitively designed user interface allows for any function to be performed in four clicks or less, making for fast deployment of any membership site.
What benefits/results can marketers expect from using this integration?
With this integration, new members will be automatically added to any AWeber mailing list specified. Membership site owners can better communicate with and engage members, thus increasing member retention and residual revenue.
Why should AWeber customers connect to MemberSonic right now?
Integrating through the AWeber API means a more secure and consistent method of adding new members to your mailing list. Direct integration means fewer steps for your customers and a better overall purchasing experience.
What’s the pricing model? Is there a special offer for AWeber clients?
MemberSonic is a one time purchase of $97 (includes lifetime customer support and product updates) for a personal use unlimited domain license. AWeber customers can save 50% with code AWEBER50 through October 31, 2014.
Create your account with MemberSonic here (use AWEBER50 to save 50%)
Get step-by-step help integrating AWeber with MemberSonic
Alex Scott, Owner of CGI-Central. Twitter: @cgicentral
Who is aMember best suited for?
Website owners who want to sell subscriptions or other digital products. A typical e-commerce setup with us includes WordPress (not necessary but recommended), aMember Pro and AWeber for email messages.
What sets aMember apart from other, similar apps?
If you need something complex, such as integration with forums, third-party systems, or selling software via subscriptions or group access (courses, for example), aMember is for you. We love complex tasks and working with clients to implement all their needs.
Another important benefit for customers is full control. aMember software is open source and installed to the customer web site, with no monthly fees.
What benefits/results can marketers expect from using this integration?
aMember Pro is a comprehensive ecommerce system that includes membership management, customer profile management, help desk, payments and subscription handling for over 100 payment systems, even an affiliate management module. Optional modules also include public members directory and software license handling, plus more than 60 integrations with popular website software titles like vBulletin, XenForo, phpBB, Joomla and other scripts. Of course full-featured WordPress integration is also available.
Why should AWeber customers connect to aMember right now?
To start selling e-commerce content or subscriptions, protect content and communicate with customers.
What’s the pricing model? Is there a special offer for AWeber clients?
Pricing is simple and flat. aMember costs $179.95 (one-time fee) for a lifetime license, including free installation and configuration by our professionals. We are happy to provide a $20 discount for AWeber customers: Use coupon code AWEBER2014, through October 15, 2014.
Create your account with aMember here (save $20 with AWEBER2014)
Get step-by-step help integrating AWeber with aMember
Check out these awesome services and send us your feedback in the comments. If you’re building a new membership site, let us know your results or questions. Or if you’re already using AWeber with one of these services, tell us what’s working and what challenges you’re facing.
Also, if you missed our recent apps roundups (September, August, July, June), check out the AWeber App Showcase to see more of our third-party integrations.
Olivia Dello Buono contributed to this post.