Here are just three of the ways you can collect and analyze data from your customers to create personas.
via Email - ClickZ http://www.clickz.com/clickz/column/2292195/how-to-create-customer-personas-that-make-an-impact
via Email - ClickZ http://www.clickz.com/clickz/column/2292195/how-to-create-customer-personas-that-make-an-impact
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