No matter what the intent of your survey, it's a communication that will influence the respondent's feelings about and relationship with your company.
via Email - ClickZ http://www.clickz.com/clickz/column/2317771/5-tips-for-online-surveys-that-build-relationships-and-drive-sales
via Email - ClickZ http://www.clickz.com/clickz/column/2317771/5-tips-for-online-surveys-that-build-relationships-and-drive-sales
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