Monday, March 31, 2014

Office Survival: Spills

Why does it seem like more coffee spills and accidents happen in the office on Monday mornings than any other day?Related Articles

  1. Office Survival: How to Stay Awake

  2. Office Survival: The Customer Is Always Right

  3. If You Only Have $100 to Spend…






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Playlist: Pressing the Reset Button (New Start)

Our playlist this weekend is all new music. Some from bands we all know and love and others new bands to the scene. Let it inspire you to try something new this week!Related Articles

  1. Your Benchmark Email President's Day Playlist

  2. Playlist: Bands With Great ROI

  3. Playlist: When New Is All That Will Do






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The RWD Founder’s Top 10 Tips

We all know that Sir Tim Berners-Lee is the originator of today’s World Wide Web, but how many of us know who the founder of Responsive Web Design (RWD) actually is? The gentleman in question is Ethan Marcotte, and as RWD’s proud daddy his words of wisdom are well worth paying attention to by email marketers of every stripe. Marcotte’s top ten tips on how to master his wild yet indispensable child include:Related Articles

  1. Dealing With The Lack Of Universal RWD Email Support

  2. The Top 10 Handiest Responsive Email Design Tips

  3. HTML Email Tips for Web Designers






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Tips for Designing E-mail for Google’s New Promotions Tab Grid View

The newest change to Google's Promotions tab introduces a grid view that ultilizes images to help users decide which emails they want to open and which they want to ignore.





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Friday, March 28, 2014

How to Effectively Use Facebook Ads + Email

On the last day of Social Media Marketing World, Facebook continues to be one of the most popular trending topics of discussion. With plummeting organic reach, continuous algorithm changes and the necessary realization that you have to “pay to play,” Facebook is on everyone’s brain. A common theme amongst speakers at the conference in response to Facebook backlash: Don’t build on rented land. With that, Amy Porterfield, Social Media Marketing World Speaker, strategist and co-author of the book, Facebook Marketing All-In-One for Dummies, says we all need to have a major mindset shift.


“People don’t like Facebook right now. Facebook isn’t free anymore and it changes all the time,” says Porterfield. “Gone are the days when you could post on your page without a strategy. But we need a mindset shift. If you start to look at Facebook differently, you’ll make big strides. I challenge you to have a mindset shift that Facebook is now an investment, and if you’re open to Facebook ads in a new way, you’ll get excited about what you can do.”


Porterfield then walked the audience members through her personal Facebook ad strategy that she says generates at least $1,000 per every $200 Facebook ad spend.


Gain Engagement


“Here’s how Facebook algorithm actually works,” says Porterfield. “If you’re not in the news feed, people aren’t seeing your posts.” Porterfield suggests posting to Facebook 2-5 times a day, however you can post more or less depending on whether your audience is engaging with them. “It’s not how often you’re posting, it’s what people are doing with your posts.”


Only about 1-2 percent of Facebook page fans see your posts and only a few of them may actually engage. Porterfield says she understands why people are so frustrated. “This isn’t going to go away,” she says. “So we need to be smarter.”


How does Facebook determine engagement? Likes, comments, shares and clicks.


The more engagement you get on your posts, the more likely they’ll appear in the newsfeed. Porterfield emphasized that in order to gain engagement, we need to post more “native posts,” that are non-intrusive and show our fans we’re “one of them.” Posts that are “all about you” won’t garner many clicks, Porterfield states. “Know your audience’s trigger points, let them behind the scenes,” Porterfield says. “In the next 24 hours, check out your last 10 Facebook posts. Do they interrupt or join in?”


Have a Strategy

Here’s Porterfield’s strategy for a creating a successful Facebook ad + email:


A) Create an irresistible giveaway or offer. The giveaway should be whatever your audience will love and will work for your business, states Porterfield. In her example, she used a 60-minute live webinar.

B) Create an opt-in/lead page. Like Melanie Duncan, Porterfield is a huge proponent of using LeadPages to create compelling opt-in pages.

C) Set up a targeted unpublished news feed Facebook ad for that giveaway.

D) Deliver the goods aka the offer. Porterfield suggests teaching a lot for free and selling a little. She gives a live 60-minute webinar for free, and then plugs a $97 item at the end of her webinar. “I definitely sell because I’ve earned it,” says Porterfield, “But you also have to give your audience what they want.”

E) Follow up with a series of emails. “Deliver the giveaway and use email marketing to seal the deal,” says Porterfield.


Use Facebook Graph Search

“It’s important for one main reason,” says Porterfield. “To find out where your audience is spending time on Facebook.” Porterfield suggests using the Facebook Graph search function to find the pages that your audience members like and engage with. How? Simply type in the search box, “Pages liked by [your business name or competitor here] fans” – or – “Pages liked by people who like [your biz name here or competitor business name here] – or- “Favorite interests of people who like…” This will give you similar pages, competitors and interests of your fans or people you’d like to target that you’ll want to jot down. You’ll then use this valuable information later when creating a Facebook ad.


“This is so powerful because this is where you’re going to target your ads,” says Porterfield. “Don’t skip this step.”


Create Facebook Ads

Porterfield highly suggests creating unpublished news feed ads (which you can do in the Power Editor dashboard) because everything is clickable, customizable, there aren’t light boxes, the image is large enough to grab attention, and you can change the call to actions. Your unpublished news feed ad should advertise your giveaway, then link to an opt-in form and/or lead page, which will grow and build your email list in the process.


Porterfield’s Pro tips:



  • For the crispest imagery in your newsfeed ad, use the following dimensions and file for saving your ad: 1200×627 PNG

  • When choosing placement options for your ad, only place it in the news feed.

  • Under “Interests,” you want to type in all of those pages and interests you looked up while conducting a graph search (see above). Your ad will then target fans that like similar pages to your own or your competitors’ pages.

  • Target your ad to 175K to 1 million people. “If you’re a local business,” says Porterfield, “It’s [wide-spread reach] not going to happen, so don’t worry about it.”


These are Porterfield’s guidelines for what to expect to spend on a $97 Facebook ad:


1) From fan to lead: $1-$5

2) From non-fan to lead: $3-$8 – “It’s cheaper to advertise to your own fan base,” Porterfield says.

3) From lead to customer: $10-$30. Example: $200 on ads = 10 sales = $20/customer

4) Daily spend: $50 ($10 a day is an option)


Follow up with Email

Porterfield strongly suggests, “sealing the deal” with email. After you’ve created your Facebook ad, gained sign-ups/opt-ins and delivered your giveaway, don’t stop there! Follow up with emails thanking attendees or sign-ups, and other emails. Porterfield says after a webinar, she emails attendees or sign ups up to 5 times after the webinar has happened (but no more than once a week). She sends two emails with a replay of the webinar, a “last chance” email to view the webinar before she takes it off of her website, and another if the recipient hasn’t responded or purchased.


Should you only send emails about promotions or offers? “The more you give your audience something that’s not around an offer, but they find valuable, they more they’ll trust you. Get that value out there,” Porterfield says. If you’re only sending promotional offers, your efforts may be wasted. “When they’re not interested buying, they’ll never look at your emails.”


Have you tried any of these tactics? Let us know in the comments!


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The Nerdist Brand

In a sweeping side-step to hipster wave, we’ve got a strong nerdist undercurrent. In the core sense of branding, the nerdist movement is an appeal to an identity.Related Articles

  1. Playlist: Spitting Rhymes, Earning Dimes

  2. The Brand That’s Not Bland: With Apologies To Dr. Seuss

  3. Ask Andy: Bland Brand? That Won't Stand!






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7 Strategies to Optimize Your Email Marketing Campaign

Don't miss out on potential sales because you failed to optimize your mailings - here are seven strategies that will help you to get the most out of your email marketing campaigns.





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Crafting A Brand Identity The Dr. Seuss Way

Products and services which are fundamentally vertical in nature would not be overly suitable for this type of Dr. Seuss approach.Related Articles

  1. Playlist: Spitting Rhymes, Earning Dimes

  2. The Brand That’s Not Bland: With Apologies To Dr. Seuss

  3. Ask Andy: Bland Brand? That Won't Stand!






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Thursday, March 27, 2014

Oh, the Places You’ll Go (With Good PR)!

n my experience, the careful maintenance of good public relations is the most important factor in transforming a struggling start-up into a booming business.Related Articles

  1. Playlist: Spitting Rhymes, Earning Dimes

  2. The Brand That’s Not Bland: With Apologies To Dr. Seuss

  3. Ask Andy: Bland Brand? That Won't Stand!






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Getting Brand Buzz by Hipster “Tribes”

Grasping the undercurrent consumer today, the hipster, starts with understanding what appeals to them and why. I'll start with branding basics, the logo, to cultivate an idea of core principles behind in hipster-friendly brands. From there, we'll shift into what makes a hipster tribe, how to create brand buzz, and why the art of doing nothing is the best strategy for hipster brands.Related Articles

  1. Playlist: Spitting Rhymes, Earning Dimes

  2. The Brand That’s Not Bland: With Apologies To Dr. Seuss

  3. Ask Andy: Bland Brand? That Won't Stand!






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Ask Andy: Bland Brand? That Won't Stand!

Like Dr. Seuss? You’re in for a treat! Ask Andy’s gone rhyming. Yup, it’s totally neat.Related Articles

  1. Playlist: Spitting Rhymes, Earning Dimes

  2. The Brand That’s Not Bland: With Apologies To Dr. Seuss

  3. Ask Andy Episode 1: Where Does Email Fit in My Marketing Plan?






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Wednesday, March 26, 2014

Remote Control: Wake Up Like A Pro

in order to get moving in the morning, I follow these steps.Related Articles

  1. Introduction to Remote Control

  2. Remote Control: 4 Ways to Separate Work Time from Play Time

  3. Remote Control: Working From Home Growing Pains






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Give a Hand to Your Brand: The Magic of Branded Films

When any brand successfully transitions its story to film, it reengages its current followers – and expands its appeal to an entirely new audience. That’s exactly what The Lorax did for Dr. Seuss – and what a Branded Film can do for you.Related Articles

  1. Playlist: Spitting Rhymes, Earning Dimes

  2. The Brand That’s Not Bland: With Apologies To Dr. Seuss

  3. Emulating Dr. Seuss In Your Brand Marketing






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Emulating Dr. Seuss In Your Brand Marketing

Think long and hard about how you can simplify each and every sentence without losing any of the important and driving brand message that you are conveying. When you can master that critical skill then you will be on the way to becoming a modern Dr. Seuss… of online brand marketing!Related Articles

  1. The Brand That’s Not Bland: With Apologies To Dr. Seuss

  2. Bland Brand, That Won't Stand: Introduction & Kindle Giveaway

  3. Playlist: Spitting Rhymes, Earning Dimes






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People Versus Pixels

If you are a technology company who sells cookie targeting solutions, the good times aren't over, but they are a-changin'. If you are a marketer who is reliant on a cookie-first marketing strategy, you have a choice: you can choose people over pixels.





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Tuesday, March 25, 2014

Heart of Business: 4 Things We Learned from Chris Brogan

Here are four things we learned from our 30+ minute chat with Chris Brogan.Related Articles

  1. Breaking the Mold with Chris Brogan

  2. My 5 Best Email Marketing Hacks

  3. Marketing Professionals, Write Guest Blogs for Benchmark Email!






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The Brand That’s Not Bland: With Apologies To Dr. Seuss

Keep your Face on your Facebook Keep your Twitter A-Twitting Keep your Google A-Plussing And your LinkedIn A-Linking Get your head out of the sand Join the social media band Get your pages well-fanned And your brand won’t be bland!”Related Articles

  1. Bland Brand, That Won't Stand: Introduction & Kindle Giveaway

  2. Playlist: Spitting Rhymes, Earning Dimes

  3. FaceOff Tries Crowd-Sourced Ideas for Brand Management






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Get the Most Bang for Your Buck: Google Adwords vs. Facebook Ads

So you have a small advertising budget and are trying to figure out how to get the most bang for your buck. Should you bet your marketing dollars on Google Adwords the search engine behemoth’s online advertising service? Or would placing a Facebook ad get you closer to your goals?


Dan Golden, chief search artist and president of Chicago-based digital marketing firm Be Found Online, believes it’s important for all businesses to have a presence on both Facebook and Google. Although many people spend their advertising dollars on both platforms, there are some distinct differences that make one option more effective in some circumstances than the other.


Audience targeting


Google Adwords are targeted based on search terms (and sometimes location, for brick and mortar businesses). This is extremely helpful for businesses that offer services that would appeal to a fairly broad demographic – a local restaurant, sports equipment, landscaping services, etc.


On the other hand, if you have a very niche business, you may have better results with Facebook, which allows you to place ads that target a very specific subset of people. For example, you can place an ad that will be viewed by a specific demographic (age, gender, location), and specific interests. You can even use an imported contact list (so people on your email list will see your ad, for example), or target people who are already connected to your business. Facebook also allows you to set a specific advertising goal. These could include website conversions, website clicks, page likes, app installs, engagement on a specific post, offer claims, or even increased attendance at events.


Golden recommends starting with Google first, because it’s demand-based. If someone is actively searching for a solution to a problem, or even looking for a brick and mortar business in their hometown, they’re much more responsive to Google ads.


Indeed, Google will help you reach a large, broad audience who is specifically looking for the solution you offer. Certain industries (especially in business to business) do well with Google ads, because the audience they’re trying to reach is actively looking for companies offering their services. However, the possibility remains that not that many people are looking for you or your offer. They might be interested in your product or service but not actively searching for it. Perhaps they don’t even know it exists. In that case, Facebook may be a better option.


“People spend more time on Facebook than they do searching on Google, so it gives us more time to reinforce what the call to action is multiple times to that person on Facebook,” says Golden. This helps you get ‘found,’ so to speak.


Whether you put the bulk of your marketing budget into Google, Facebook or some combination, Golden has the following tips for you and your business.



  • Be specific. Whether you’re determining search terms for Google ads or keywords on Facebook, “be very specific in terms of who you’re targeting and where you’re targeting,” he says. Make sure you know who it is you’d like to reach. For Facebook, read through all of the targeting options. For Google, spend some time doing keyword research. “They do have a keyword planner tool that’s pretty good about giving you ideas, and it gives you a lot of insight into what people are actually looking for. Also, look at that in terms of keywords that are similar but not as relevant.”



  • Being specific also means you’ll avoid this rookie mistake: putting a lot of different terms in one campaign or ad group, even if you’re targeting far different groups of people for each term. “You want to speak to each audience differently, so the ads are highly relevant,” says Golden. If you sell air conditioning, also do heating and fix insulation, don’t put all those terms in one Google ad. Create separate ads for each service. On Facebook, different services might reach different demographics. For example, if you are selling two different products for different age groups (or genders), it’s best to create a Facebook ad for one group (or one for each group, targeted specifically for them) than an ad with both offers targeting a wider audience.



  • Start with a small test budget of just a few hundred dollars, Golden recommends. Google has a budget estimator, and Facebook has an audience tool that will tell you how many people fit the criteria you set. Make sure you know your objective (subscribers, downloads, sale, etc.) and track them in Google Analytics. “You need to have clear objectives before you go spending money. Otherwise you’re going to spend a thousand bucks and not know if it’s working or not,” Golden warns. Use your conversion rate to determine what you think your monthly ad budget should be.



  • If you’re placing ads and nothing’s working, don’t give up. Try to figure out what the problem is. Look at your bounce rates and targeting, and if the page you’re sending people to is built to convert. Make tweaks as necessary and try again, if needed.



  • Don’t forget the possibility of highly customized ads. Facebook Exchange allows you to specifically target people who have been to your website. “If they browse a certain t-shirt pattern on your site you can place an ad which shows up in their news feed, with the exact product they were looking for on your site,” says Golden.


Are you using Google Adwords, Facebook ads or both? Which is more successful for you? Share with us!


This post contributed by guest author, Yael Grauer. Grauer is a Minneapolis-based freelance writer and editor. Find her online at Yaelwrites.com.


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The post Get the Most Bang for Your Buck: Google Adwords vs. Facebook Ads appeared first on VR Marketing Blog.



Monday, March 24, 2014

Playlist: Spitting Rhymes, Earning Dimes

When it comes to music, some of the best rhymers out there are in hip hop. Plus, there’s few better at promoting themselves and building a brand than rappers. So, think about what each of these artists flows about. Let it inspire you to build your own brand as you’re following along with this week’s series.Related Articles

  1. Bland Brand, That Won't Stand: Introduction & Kindle Giveaway

  2. FaceOff Tries Crowd-Sourced Ideas for Brand Management

  3. Self-Publishing to Get You Noticed and Build Your Brand






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Is Your Brand Sending Emails Thursdays at Lunch Time? So is Everyone Else [Study]

A study of more than 2,000 emails lists and upwards of 93,000 emails by TrackMaven finds that the approach many brands have taken toward email marketing are stale. Here are five tips to give your campaigns a boost.





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3 Ways to Maximize Email Marketing Results This Year

Although the growth of social media and mobile marketing has caused some to question whether email marketing is still relevant, in fact email marketing remains an incredibly powerful and trusted communication vehicle.





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Friday, March 21, 2014

Proper Implementation Is The Key To Successful Email Marketing

Email marketing is one of the most adaptable, versatile, and flexible promotional channels to be found anywhere in the online world.Related Articles

  1. David Ogilvy's 'Mad Men' Rules For Successful Email Marketing

  2. Email Marketing Content: Trawling the Customer Service Files

  3. Email marketing delivery: reviving an old email list






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Advertisers Score Viral Ads with Winning Storytelling Formula (Part III)

The advertising industry’s move to push narratives, ties back to brand journalism and the idea that your product should have a core story tells us about ourselves through the lens (and the product) of the advertiser.Related Articles

  1. Advertisers Score Viral Ads with Winning Storytelling Formula (Part I)

  2. Advertisers Score Viral Ads with Winning Storytelling Formula (Part II)

  3. The Marty McFly Nikes: How a Successful Viral Campaign Is Created






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Advertisers Score Viral Ads with Winning Storytelling Formula (Part II)

Now that we’re acquainted with Freytag’s Pyramid, the formula used in the three viral ads we’re looking at, it’s time to see how the theory was applied in each case.Related Articles

  1. Advertisers Score Viral Ads with Winning Storytelling Formula (Part I)

  2. Coke, Olympics and the Oscars: 3 Examples of Millennial Storytelling

  3. CLV & CAC = ROI: Understanding the Alphabet Soup






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Thursday, March 20, 2014

Advertisers Score Viral Ads with Winning Storytelling Formula (Part I)

In the battle for our attention, advertisers are now turning to the Holy Grail of marketing that has dominated the landscape for the last year: storytelling.Related Articles

  1. The Marty McFly Nikes: How a Successful Viral Campaign Is Created

  2. Smartphone Users Engage with Ads while Shopping

  3. Facebook Testing Its Advertising Opt-out Feature






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Wednesday, March 19, 2014

Celebrating 13 Years with a New VerticalResponse

These are exciting times at VerticalResponse! We’re so proud that we’ve just marked our 13th birthday. We never could have done it without our loyal customers like you, so thank you!


Even better, we’re celebrating with a brand-new product! Why? Marketing has changed a lot in our 13 years. When we started, there was no Facebook, Twitter or iPhone. If you wanted to communicate with your customers, you called, wrote a letter, or sent an email, which was most likely read on a desktop computer. Marketing has gone mobile and social, and we need to make sure we’re keeping up by giving you the tools you need to promote your business in the world we’re living in today.


We’ve released a basic version of a new VerticalResponse that focuses some core themes:



  • Faster and more intuitive email creation. With the new drag and drop editor, you just pick a template and drag in blocks for your text and images. It really is that easy! Plus, our handy preview feature shows you what it will look like on a mobile phone or tablet.


VR Drag and Drop



  • Customers read your emails on mobile phones and tablets. Approximately 65% of all emails are now read on smartphones and tablets. If yours doesn’t look good on a small screen, it gets deleted. Harsh but true. In the new VerticalResponse, every single email template is responsive, which is just a techy way to say that it automatically adjusts to display well on any size screen. You don’t even need to think about it- just pick a template you like, and we do the rest!


Preview Email on 3 Devices



  • Your customers are on social media- you should be too. People spend nearly seven hours per week on Facebook alone, and three-quarters log in every day. The new VR will help you spread your message by sharing your email on your Facebook and Twitter pages. You can also make quick posts directly to Facebook and Twitter to keep in touch between emails.


NEW VR Facebook Integration


This is just the beginning for the new VerticalResponse. We’ll continue to add features and functionality to make sure you can take advantage of all the modern ways to market your business.


Don’t worry, the VerticalResponse you know and love isn’t going anywhere, and you should continue to use your current account. We’ll invite you to transfer your account over when the new VR has all the features you’re using in VerticalResponse Classic (that’s the fancy new name for the VR you’ve been using). Until then, keep enjoying your current account- there is nothing new you need to do.


Thanks again for 13 great years. Here’s to making the next 13 even better!


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Remote Control: 4 Ways to Beat the Afternoon Lulls

Instead of drifting off and falling behind on your work, here are some healthy, natural ways to stay awake when you’re away from the office.Related Articles

  1. Introduction to Remote Control

  2. Remote Control: 4 Ways to Separate Work Time from Play Time

  3. Remote Control: Working From Home Growing Pains






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Honest Slogans

Graphic designer, Clif Dickens, also thinks so. One of his side projects, Honest Slogans, first created in 2011, is a collection of popular brands replaced with a bit more accurate of a slogan. Check out some of his creations below. It’s genius.



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Three Emails You Should Send in March to Capitalize on the Madness

According to the NCAA, 181 million viewers will tune into the three-week basketball bonanza known as March Madness. Brackets, pools, parties and team t-shirts will take over offices all across the country.


We’ve got some email marketing ideas that you can use during the 67-game streak to capitalize on the excitement for your business.


1. Send a March Madness promotional email


You don’t have to sell sporting goods or run a pizza place to cash in on March Madness. A frozen yogurt shop came up with this promotion.



Yogurt doesn’t have much to do with basketball, but the simple reference to March Madness makes it a slam-dunk in the marketing world.


You’ll notice this company didn’t use the words March Madness in its promotion. These coveted words can’t be used for promotional purposes unless it’s an officially sponsored event. You can, however, come up with creative marketing slogan that separates the words “March” and “Madness.” For example, “March Markdown Madness,” is fine. That’s what this car dealer is using to promote a big sale this month.



2. Invite customers to participate in a giveaway


There’s a lot of excitement around March Madness, so try to capitalize on some of that basketball love with a giveaway.


Consider creating an email giveaway that’s tied to the tourney. Pei Wei, a Thai restaurant, did.



The giveaway draws on the madness title while giving away some great prizes. If you plan to run a giveaway like this, make sure you cross promote it on all of your channels. Pin it, tweet it, post it. Do whatever it takes to get the word out.


3. Send email bracket invites


March Madness wouldn’t be madness without brackets. An accounting firm invites its customers, contacts and friends to participate in the company’s bracket competition, which is dubbed Tax Madness.


“It’s a good way for us to interact with both clients and non-clients,” says Paul Herman, founder of Herman & Company. “If a non-client at some point in the future has a need for our services, hopefully they will think of us and also remember that we are an accounting firm that is not just about work.”


The New-York based accounting firm runs a typical bracket pool, where customers try to pick the winning team.


A southern lifestyle magazine took this idea one step further. Rather than running a basketball bracket, Gardens and Guns ran a food bracket. The idea was to name the best southern food. The company emailed customers asking them to participate and vote for favorites on Facebook.


The idea here is to capitalize on the marketing frenzy that is March Madness. There’s no right or wrong answer, only creative ones. If you have an idea, run with it. When you tie your marketing efforts to a current event like this, it’s all about thinking outside the box. (Check out: 5 Creative Topics to Get Your Marketing Mojo Going for other email ideas).


Have another March Madness marketing idea? We’d love to hear about it. Share it in the comment section below.


This post contributed by guest author, Lisa Furgison. Furgison is a media maven with ten years of journalism experience and a passion for creating top-notch content.


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The post Three Emails You Should Send in March to Capitalize on the Madness appeared first on VR Marketing Blog.